What happens if I need to cancel?
Hotel bookings can be cancelled or transferred up to 7 days prior to arrival with no charge.
If you need to cancel or amend your booking within 7 days of arrival due to COVID-19, we can transfer your booking to another suitable date, however rates may differ between dates.
Any cancellations or amendments within 7 days of check-in, that are not as a direct result of COVID-19, will result in our retaining the charge for the first night of your stay.
If we are forced to close The Tawny Hotel due to COVID-19, bookings can be transferred or cancelled at no charge.
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